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Privacy policy

The last update was in 2023 August 28th.

Privacy Policy

In this Privacy Policy, we provide information on how UAB Doohoo, with the legal entity code 306109746 and registered address at Kanklių g. 6-12, LT-10321, Vilnius, Lithuania (hereinafter referred to as the “Company”), processes your personal data that you may provide on the website www.doohoo.lt, via email or phone, or by visiting the Company’s premises.

What Personal Data Do We Collect?

When you visit the Company’s premises, website, or contact us via email or phone, we may collect the following information:
– Information collected through cookies (for more details, see “What cookies are used on this website?”);
– Information you provide when submitting inquiries, requests, or complaints (name, surname, email address, text of your inquiry). We will store this data for 2 years from the date of your inquiry;
– Any other personal data you may provide at any time using our website or communicating with us. We will store this data for 2 years from the date of submission.

What Cookies Are Used on This Website?

A cookie is information sent by a web server to a web browser and stored in the browser. This information is sent back to the web server each time the browser requests a page from the server. This allows the web server to identify and track the web browser.

For more information on cookies used on the website, see here: [cookies]

Where Can We Disclose Your Personal Data?

We may disclose your personal data to data processors who provide us with services or perform tasks (IT, software maintenance and administration services, security services, document archiving service providers, etc.) and process your data on behalf of the Company. Data processors are only allowed to process personal data according to our instructions and to the extent necessary. We take all necessary measures to ensure that our data processors implement appropriate organizational and technical measures to ensure the security and confidentiality of personal data.

We inform you that your personal data will not be transferred to a third country and/or international organization.

How Are Your Personal Data Processed?

Your personal data will be processed in accordance with the laws of the Republic of Lithuania on the legal protection of personal data and other legal requirements.

We process your personal data only based on lawful grounds defined in data protection laws – your consent and when personal data need to be processed due to the Company’s legitimate interest.

In processing your personal data, we implement organizational and technical measures that ensure the protection of personal data from accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

How Long Do We Store Your Data?

We will store your personal data for the terms specified in this Privacy Policy. After the expiration of the data storage terms, they will be deleted or destroyed.

In cases where your personal data are in the texts of relevant documents (contracts, orders, requests, etc.), we will archive and store them according to the terms specified in the General Document Retention Index, approved by the Chief Archivist of Lithuania.

We promise to store your personal data no longer than required by data processing purposes or specified by law if it establishes a longer data storage term.

What Are Your Rights?

You have the right to:
– Submit a written request for information on whether data related to you are being processed, and if such data are being processed, you have the right to access your personal data and this information: data processing purposes; relevant personal data categories; data recipients or categories of recipients to whom your personal data have been or will be disclosed; when possible, the expected personal data storage period or, if not possible, the criteria applied to determine that period;
– Request the correction of inaccurate or incomplete data related to you;
– Request the deletion of your personal data. However, this right is not absolute and can be justified when there is at least one of these reasons: personal data are no longer necessary to achieve the purposes for which they were collected or otherwise processed; you have decided to withdraw your consent to process your personal data when your personal data are processed solely based on consent and there is no other basis for processing your personal data; your personal data have been processed unlawfully; your data must be deleted when we are obliged to do so;
– Request the restriction of your personal data processing when one of these cases applies: you dispute the accuracy of the data for the period during which we can verify the accuracy of your personal data; your personal data processing is unlawful, and you do not agree that your data should be deleted and instead request the restriction of their use; we no longer need your data for data processing purposes, but you need them to assert, exercise, or defend legal claims. When your personal data processing is restricted, we may process such data, except for storage, only with your consent or to assert, exercise, or defend legal claims and/or protect your or another person’s rights or for reasons of public interest;
– Request the transfer of your processed personal data to another data controller when technically possible;
– File a complaint with us if you believe that your rights as a data subject are or may be violated.

How Can You Exercise Your Rights?
– By email: info@doohoo.lt
– By mail to the address Kanklių g. 6-12, LT-10321, Vilnius, Lithuania
– By visiting UAB Doohoo’s premises at Kanklių g. 6-12, LT-10321, Vilnius, Lithuania

We will respond to received requests, complaints, or requirements in writing according to the procedures and terms established by law and will try to provide you with information as soon as possible, but no later than within 30 days from the receipt of your request.

If, upon receiving a request, complaint, or requirement, we have doubts about the identity of the person making the request, we have the right to request an identity document from the person making the request.

If we are unable to provide you with the required information and/or you have complaints about how your personal data are processed, you have the right to contact the State Data Protection Inspectorate by filing a complaint.

How Will We Inform About Changes to the Privacy Policy?

We may update or change this Privacy Policy at any time. Such an updated or changed Privacy Policy will take effect from its publication on our website. You should occasionally check it and make sure you are satisfied with the current version of the Privacy Policy.

When updating the Privacy Policy, we will inform you about, in our opinion, significant changes by publishing them on the website. You can look at the “Update Date” at the bottom to find out when the Privacy Policy was last updated.

How to Contact Us?

If you have any questions related to the terms of this Privacy Policy, please feel free to contact us using the contact details below, by calling the phone number provided, or by sending an inquiry by email or registered mail:

UAB Doohoo
Legal entity code 306109746
Registered address: Kanklių g. 6-12, LT-10321, Vilnius, Lithuania
Phone: +370 602 38748
Email: info@doohoo.lt

This Privacy Policy is governed by the laws of the Republic of Lithuania. All disputes arising from these privacy provisions will be resolved through negotiations, and if they fail, in the courts of the Republic of

Lithuania in Vilnius.

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